Regarding Duty Roster of Ticket checking staff

GOVERNMENT OF INDIA (भास्त सस्कार)

MINISTRY OF RAILWAYS ( रेलवे मंत्रालय) RAILWAY BOARD (रेलवे बोर्ड)

No. 2025/TG-V/6/1

New Delhi, dated. 13.03.2025

The Principal Chief Commercial Managers, All Zonal Railways

Sub: Duty Roster of Ticket checking staff.

During the checks conducted by Vigilance Directorate, certain issues concerning roster duty of ticket checking staff have come to notice. After examining the issues, the following suggestions have been put forward:-

• Duty roster of ticket checking staff should be adhered to properly.

• Mutual change should be allowed with the approval of competent authority and a written record in this regard should be maintained.

• While deputing checking staff on specific trains, caution is to be exercised in allotting duty; shuffling of routes and rotation of checking staff is to be exercised. While doing so, complaints regarding duties allotted to specific TTEs and trains can be minimised.

• Duty charts/rosters are to be maintained strictly. Monthly checks at Divisional level are to be ensured for enforcing the above.

2. It is requested that the suggestions given above may be examined and detailed comments inter-alia indicating the present practice being followed along with suggestions for improvement, if any, may be sent to this office at the earliest.

(Sanjay Manocha)

Director Passenger Marketing-II

Railway Board

Ph. No.:011-23047367

Email id: manocha.421sanjay@gov.in

4th Floor, Room No: 415-A Rail Bhawan, Raisina Road, New Delhi-110001