भारत सरकार Government of India
रेल मंत्रालय Ministry of Railways
रेलवे बोर्ड Railway Board
New Delhi, Dated: 04.06.2026
No. 2022/O&M/2/7
General Managers,
All Indian Railways/PUs
DG/NAIR & DG/RDSO
CAO/PLW, Patiala, CAO/WPO, Patna & CAO/RWP, Bela
Sub: Reiteration of instructions regarding immediate discontinuation of physical correspondence/Speed Post letters addressed to Railway Board and other Units.
Ref: (i) Railway Board's Letter No. 2022/O&M/2/7 dated 21.10.2022
(ii) Railway Board's Letter No. CR/2023/Misc/03 dated 24.05.2023
Kindly refer to the Board's communications cited above, wherein explicit directions were issued for switching over entirely to a paperless mode of working across the Railway Board, Zonal Railways, PUs, and Other Units to minimise procedural delays and enhance efficiency. It was instructed that all official correspondence must take place solely via the e-office platform, routed through official, mapped email IDs.
