Central Railway ने Railway employees और pension beneficiaries के लिए HRMS में e-Pass/PTO की सुविधा से संबंधित महत्वपूर्ण guidelines जारी की हैं। दिनांक 13 अगस्त 2026 के इस आदेश में Railway Board के 29.05.2026, 15.07.2026 और 31.07.2026 के निर्देशों के आधार पर Retired Railway Employees, Family Pensioners/Widow Pass Holders तथा Serving Divyang Employees के लिए Pass/PTO प्राप्त करने की प्रक्रिया को स्पष्ट किया गया है।
आदेश के अनुसार eligible beneficiaries को उनकी सुविधा के अनुसार HRMS अथवा Manual System से Pass/PTO प्राप्त करने की अनुमति दी जा सकती है। जहां manual passes जारी किए जाते हैं, वहां printing facility, Helpdesk/Facilitation Centre आदि उपलब्ध कराने के निर्देश दिए गए हैं ताकि pensioners, family pensioners और Divyang employees को किसी प्रकार की असुविधा न हो।
यह व्यवस्था 06 महीने बाद review की जानी है। साथ ही, यह relaxation उन pensioners/family pensioners पर लागू नहीं होगी जो पहले से HRMS के माध्यम से Pass प्राप्त कर रहे हैं, जिसमें वे कर्मचारी भी शामिल हैं जो service के दौरान HRMS से Pass ले रहे थे।
मुख्य बात
1. HRMS Pass/PTO:
Railway Board ने सभी employees और retirees के Pass को HRMS के माध्यम से generate करने की व्यवस्था की थी।
2. Manual Pass का विकल्प:
Retired employees, Family Pensioners तथा Serving Divyang Employees को उनकी सुविधा के अनुसार HRMS या Manual System में से विकल्प दिया जा सकता है।
3. Helpdesk/Facilitation Centre:
Manual Pass जारी करने वाले locations पर आवश्यक सुविधा और helpdesk/facilitation centre उपलब्ध कराने के निर्देश हैं।
4. Printing Facility:
Manual/pre-printed Pass जारी करने वाले Pass Issuing Centres में printing facility सुनिश्चित करनी है।
5. 6 महीने बाद Review:
यह व्यवस्था 06 months के बाद review की जाएगी।
6. महत्वपूर्ण अपवाद:
जो pensioners/family pensioners पहले से HRMS के माध्यम से Pass ले रहे हैं, उन पर यह relaxation लागू नहीं होगी।
File No.CR-HQOPERS (PMPC)/11/2022-0/0 DYCPOHRD/HQ/CR
मध्य रेलवे/CENTRAL RAILWAY
प्रधान कार्यालय/Headquarters Office
कार्मिक विभाग/Personnel Department
सी.एस.एम.टी., मुंबई/C.S.M.T, Mumbai-400001
No: CR/HQ/PERS(PMPC)/26/2021
दिनांक : As signed digitally
Sr. DPOs BB, BSL, NGP, PA, SUR, Dy. CPOs, HRD, HQ, IR, GAZ, NG, Const. MTN, Dy. CE TM/BSL, WM/KWV, SPO (RP), APOS (S&T) BY, EL MTN, TMW/NKRD, EW/MMR, ELW/BSL, PR (WS), AEE (W/S) PR, APOS HQ- (Gaz), (Ruling & Legal), (T&C), (S&M), (EL/S&T), (IR/Wel), (Bills), (E&M).
Sub. Guidelines for e-Pass/PTO Module of HRMS.
Ref. : (1) Railway Board's letter No. PC-VII/2020/HRMS/6 dated 29.05.2026. (2) Sr. DPO Conference held at PCME's office, CSMT on 25.06.2026. (3) PCPO Video Conference held on 10.07.2026 by PCPO. (4) Railway Board's letter No. PC-VII/2020/HRMS/6 dated 15.07.2026 & 31.07.2026.
Apropos above, Railway Board vide letter dated 29.05.2026 has decided that all passes for employees and retirees should be generated through HRMS. Request for issue of Pass in manual mode by Retired Employee (PRCP) / Widow pass holder (WCP) & Divyang employees will also be processed through HRMS and passes will be generated through HRMS and not through pre-printed stationary. However, recognized federations and pensioner's associations have represented that many pensioners and widows are digitally literate and there is a lack of internet connectivity earlier arrangement may be continued at the discretion and convenience of the retired employees, family pensioners and serving Divyang employees who were allowed to obtain passes/ PTOs either through HRMS or through manual system.
2. Board vide letter dated 31.07.2026 has further directed that the general guidelines regarding the issue of PRCP/Privilege through HRMS will continue. Helpdesks / facilitation centers and necessary facilities may be set up in all locations where manual passes are issued so that eligible beneficiaries are not put to any inconvenience in obtaining passes. Board has further decided that retired railway employees, family pensioners and serving Divyang employees may be allowed to obtain passes/PTOs either through HRMS or through the manual system as per their option. This system will be reviewed after 06 months. While implementing this, it should be noted that these relaxations are not applicable for those pensioners/ family pensioners who are already availing passes through HRMS including those who were already taking their passes through HRMS during service.
3. In view of the Board's directives on the issue, all concerned are directed that printed /preprinted passes may be issued to the retired / Divyang retired employees in terms of Para 2 above. It should be ensured that all pass issuing centers are equipped with printing facility, helpdesks / facilitation centers are set up and care should be taken that the retired pensioners / family pensioners and serving Divyang employees should not face inconvenience.
Encl: As above.
Digitally Signed by Manohar
(Manohar K. Mali)
Date: 13-08-2026 11:53:12
Asstt. Personnel Officer
(MPP) /(Admin)/ (Ruling)
Reason: Approved
/-Principal Chief Personnel Officer
Copy to: CPO (A), CPO (IR)
Copy to: Dy.CPO CONST, HRD, NG, GAZ Copy to: PPS to PCPO & Secty. to PCPO
Copy to: All SPO/APO HQ
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For kind information please.
:For kind information please.
:For kind information of PCPO please. For kind information please.
